Outcome unknown
We sent this to QuickBooks but never heard back. Nothing is retried automatically.
- Code
- outcome_unknown
- HTTP status
- 502
- Type
- connection
- Safe to retry
- No, change the request first
What it means
The Web Connector stopped after receiving the request, for example the computer slept.
API message: The request was sent to QuickBooks but no answer came back. It may or may not have been applied.
How to fix it
Do not send it again blindly. Query by RefNumber to see whether it was applied.
Every error response carries a guideUrl that points at this page and a requestId you can find in the request log.