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wirebookby BufferSol

Error guides

End user already connected

This company file is already connected.

Code
already_connected
HTTP status
409
Type
conflict
Safe to retry
No, change the request first

What it means

A connect link was requested for an end user whose company file already synced once.

API message: This end user has already completed a first sync.

How to fix it

Use the existing connection. If the file is Asleep or Broken you can create a new link for it, from the API or with Send reconnect link in the dashboard.

Every error response carries a guideUrl that points at this page and a requestId you can find in the request log.